FAQs

doctor selecting tinctures 300x271 FAQsWhat is your return policy?

To ensure our customers always receive the most effective, highest quality supplements, the NCNM Medicinary will only offer a return if the customer has a receipt and one of the following situations is present:

  • There is an apparent defect in the product.
  • The customer has experienced a reaction or allergy from the product.
  • The Medicinary incorrectly dispensed an item to the customer.

Returns will not be accepted three months after date of purchase for any reason.

What is your patient privacy policy?

NCNM follows The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security Rules. See the HIPPA website for more information. Download the HIPAA Notice of Privacy Practices and Consent.

Will you mail my purchase to me?

Yes, we offer both pick–up and mail order services. We ship via USPS priority mail, usually a 2–3 day shipping time. Shipping costs vary depending on the weight of your purchase.

Our shipping & handling charges are as follows:
Up to 1 pound – $7.50
1 to 2 pounds – $9.00
Over 2 pounds – $10.50
These prices are subject to change.

Will you Special Order a product for me?

The NCNM Medicinary will happily special order any product carried by our suppliers. Shipping charges may apply.

What are my payment options?

The NCNM Medicinary accepts cash, local checks and credit card (Visa, MasterCard, Discover) payments.

Contact the Clinic Medicinary

3025 SW Corbett Avenue
Portland, OR 97201
On the corner of SW Porter St. and Corbett Ave.
Phone: 503.552.1999

Directions to the Medicinary

Parking for the Medicinary is accessible from SW Porter St.

Schedule an Appointment

Mondays—Saturdays
Teaching Clinic, 503.552.1551
Community Clinics, 503.552.1515
Download clinic forms
Check our appointment schedule.
NCNM Privacy Policy